PRIVACY POLICY
Last Updated January 26, 2026
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PRIVACY POLICY
Bayside Village Marina LLC (the “Company” or “we” or “us”) owns, and through its property management company, Terra Vista Management, Inc. (“TVM”), operates Bayside Village Marina located in Newport Beach, California, and believes in protecting personal information and privacy.
We take pride in the relationships we have been able to build with our customers, and we have established the following Privacy Policy (“Policy”) for their benefit and protection. Please read this Policy carefully and in conjunction with our Terms of Use and ensure that you understand this Policy and such terms before you start to use our Website (as defined below) or our services.
This website, https://www.baysidevillagemarina.com, and any related social media and online locations such as Facebook, X (formerly known as Twitter), Instagram and YouTube, and any subdomains, content services thereof, or any other replacement website (individually and collectively, the “Website”) is managed by TVM, as property manager for, and on behalf of, Bayside Village Marina LLC.
By accessing and using our Website or services, you acknowledge that you have read and understood the content of this Policy. Accordingly, if you do not agree to the terms of this Policy, do not use our Website or services.
If you have a question regarding this Policy, please check the information posted on this Website or contact us as follows:
Terra Vista Management, Inc.
Attn: Privacy Administrator
445 Marine View Avenue, Suite 110
Del Mar, CA 92014
Telephone: 800-946-9179
Email: privacy@terrav.com
You may print a copy of this Policy by clicking here. If you have a disability, you may access this Policy in an alternative format by using the AccessiBe tool on this Website. An AccessiBe Icon is present on this Website in the lower right corner to adjust the settings as needed.
I. Collection of Information
1. Categories of Information We Collect
We collect the following categories of information:
● Identifiers, such as a first name, last name, email address, physical address, including your street, city and zip code, and/or account name.
● Personal information categories, such as names of slip or storage unit renters, signatures, telephone or mobile number, driver’s license or passport information, boating license information, emergency contacts, and other forms of documents to verify identities.
● Commercial information, such as records of reservations, purchased, obtained, or considered, including but not limited to, the type of boat, year of manufacture, size, weight or displacement, model, boat information and registration, and license number and any other unique identifiers, insurance information, dry storage unit rental information, rates, financial records, social security numbers, rental histories and credit checks, full or partial payment card information or other information relating to payment methods, boat service requests, incident reports, safety compliance, complaints, compliance with rules and regulations, liability waivers or photo and video releases.
● Internet or other similar network activity, such as browsing history or information on your interaction with a website or application.
● Geolocation data, such as physical location.
● Sensory Data, such as a photograph, or a video, or audio recording, including security surveillance.
● Inferences drawn from other personal information, such as personal information reflecting a person’s preferences.
We do not (and do not want to) collect any other sensitive data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, or genetic or biometric data.
2. Source of Personal Information We Collect
We directly collect personal information from you when you interact with our Website or our reservation system or team, or when you visit us including, for example:
· Information that is provided when a reservation for boat slips or dry storage units is made online, by phone, or in person
· Information that is provided when a product or service is purchased from us, including names, addresses, telephone numbers, email addresses, license plate numbers, boat license numbers, passwords, and payment information
· Information that is provided when you respond to customer surveys, and when customers and guests register at the front desk or visit the management office, fill out forms, or otherwise share information
· Information that is provided to our third-party service providers
· Photos, videos, and other digital media taken by us of guests or visitors visiting our property or boaters at our property and facilities. We may require you to execute a liability waiver, photo release, or similar agreement in connection with your use of our facilities or participation in certain activities. If you would like us to remove any photo or video of you, please contact us at privacy@terrav.com in writing.
· Digital images and photos that people post when they interact with or post to our social media accounts.
· Information that is provided when you create an account with us.
· Information such as search words and phrases you provide when you use the search functionality, search box, or search engine on our Website. We collect this information to improve our Website, and the search accuracy and relevance of our Website’s search results. We may disclose aggregated search data to service providers or third parties. We do not use search terms to personally identify users. If you prefer not to have your search terms collected, you can choose not to use the search feature on our Website. If you have any questions, please contact us atprivacy@terrav.com.
Creating an Account
We may require or allow the creation of an account with us when making a reservation on our Website or by phone or in person, as applicable. Our reservation process may require customers to provide a name, a mailing address, a telephone number, cell phone, email address, and password, as applicable. By creating an account with us, we can provide a better, simpler, and more interactive experience. The contact information provided will be used to contact the account holder regarding the status of a reservation or order for boat slips or dry storage units, answering questions, and, unless the account holder has chosen to opt-out, to send communications about upcoming special rates and promotions, product information, and similar notifications.
By creating an account, the account holder acknowledges and agrees to be responsible for maintaining the confidentiality of their account information and password. If you maintain a password-protected account, you may review and make changes to certain information such as your name and address through that account. The account holder cannot share their login credentials with multiple users. The account holder also acknowledges they are responsible for all use of our Website and activities that occur under the account.
We indirectly collect personal information from you when you interact with our Website or open emails from us, and it can include device and usage information or information obtained through technologies like cookies.
3. Device and Usage Information
Device and Usage Information that we collect consists of:
· Information About your Device: information about the devices and software you use to access our Website. This primarily includes the internet browser or mobile device on which you use your IP address or device ID (or other persistent identifiers that uniquely identify your computer or mobile device on the Internet), and other similar technical information.
· Usage Information: information about your interactions with the Website. This includes analytics such as device type, access dates and times, and hardware and software information. We use this information to administer and improve the Website, analyze trends, track visitors’ use of the Website, and gather broad demographic information for aggregate use.
· Location Data: we may collect your location data through your IP address or if your mobile device permits such collection.
While we may temporarily collect this information while you are using our Website to facilitate usage, we do not log or retain it or associate it with other information we collect about you.
Where we offer free Wi-Fi, and you access our free Wi-Fi network, we may collect information about your device and connection, such as usage information and other information about your device. If login information is required, we may also collect the details you provide during authentication. We use this information for security, compliance and network operations.
4. How We Use Customer Information.
We or our agents may access customer information, unless prohibited under applicable law, for the following purposes:
· To process customer reservations and participation in activities and events, and provide the customer with products and services;
· To analyze, optimize, and improve the online experience, products, services and facilities;
· To communicate with customers regarding a reservation, account, transaction, and information requests relating to the property, boat slip or dry storage unit rental;
· To post online or in other promotional materials the names, photos, videos, and other digital media of our customers, boaters, dry storage unit renters, and guests taken while at our property;
· To provide information regarding features on our Website or changes to our policies;
· According to choices and controls that may be selected: to send users emails, offers, and promotions for our products and services.
· To personalize content and experiences on our Website.
5. Disclosing Your Information
We may disclose your personal information as follows:
Service Providers
We may disclose your personal information to our service providers to provide services on our behalf, including but not limited to handling customer support inquiries, processing transactions, database management and digital marketing. Those companies will be permitted to obtain only the personal information they need to perform the service requested. We may also disclose your information to our third-party payment processors. In these instances, we only collect the billing address, first and last name and the last four digits of your payment card. In other instances, we may collect full payment card information, including all digits on the payment card. Please refer to the relevant third-party payment processors’ policies to see how they handle your personal information.
Business Transfers
If we are involved in a merger, acquisition, sale, or financing of all or a portion of our assets, your personal information may be transferred as part of that transaction, but we will notify you (for example, via email and/or a prominent notice on our Website) of any change in control or use of your information or if either become subject to a different privacy policy. We will also notify you of choices you may have regarding the information.
Business Affiliates
We may share your personal information with our business affiliates as necessary or appropriate to enhance your experience and provide you with tailored services or to manage our relationship with you. We utilize the property management services of TVM, which may assist us with various business operations such as managing reservations, boat slips, dry storage unit rentals, and customer experiences, operations, marketing, analytics and other support services. TVM maintains the protection of such personal information in accordance with this Policy.
Complying with Legal Obligations and Security
We reserve the right to use or disclose information, including personal information, if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, subpoena, or legal process. In certain situations, we may be required to disclose your personal information in response to lawful requests by the government or public authorities, including to meet or assist national security or law enforcement requirements.
We also may disclose your information in the process of detecting and investigating fraud, security incidents and potentially illegal or prohibited activities, or to protect the safety or security of the Website and/or services or to prevent spam, abuse, or other malicious activity of actors with respect to the Website and/or services, to protect our rights or property and/or the rights or property of those who use the Website and and/or services.
II. Advertising, Tracking Technologies and Cookies
1. Pixels
Pixels are small transparent images embedded in a site, email or ad and may provide information to platforms, who may combine your information with other information they have about you. We use pixels to automatically collect information when you visit our Website. These technologies usually track advertising preferences from site to site, and gather data about a users’ browsing habits to improve the user experience. You may seek to block tracking pixels by installing a dedicated browser extension or ad-blocking extension for that purpose or by adjusting your browser privacy settings.
2. Cookies.
Information may also be automatically collected through technology such as cookies, log files, web beacons, and other technologies when you visit our Website or interact with our emails. A cookie is a small data file which our Website leaves on your web browser, in order for the Website to remember you and your personal preferences when you return to the Website. Users of our Website may adjust their browser settings to limit certain tracking features or to decline cookies; but by doing so, they may not be able to use certain features on our Website or take full advantage of our offerings. Customers can still utilize most of the features of our Website without using cookies, including making a reservation or purchase, but we will not be able to recognize the customer as a returning user unless the customer logs into his or her account.
We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.
You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.
Necessary Cookies
Necessary cookies are required to enable the basic features of this Website, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Functional Cookies
Functional cookies help perform certain functionalities like sharing the content of the Website on social media platforms, collecting feedback, and other third-party features.
Analytics Cookies
Analytical cookies are used to understand how visitors interact with the Website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Performance Cookies
Performance cookies are used to understand and analyze the key performance indexes of the Website which helps in delivering a better user experience for the visitors.
Advertisement Cookies
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
3. Your Choices.
4. Advertising
These third parties may use digital technologies to collect information about your activity on our Website and third-party websites (such as web pages you visit and your interaction with our advertising and other communications) and use this information to make predictions about your preferences, develop personalized content, and deliver ads that are more relevant to you on third-party websites. This information may also be used to evaluate the effectiveness of our online advertising campaigns. You can opt out by clicking here. Please note that even if you opt out of interest-based advertising by a third party, these tracking technologies may still collect data for other purposes, including analytics, and you will still see ads from us, but the ads will not be targeted based on behavioral information about you and may therefore be less relevant to you and your interests.
5. Third Parties
Our Website may offer social sharing features or other integrated tools, including links to other websites, which let users share actions taken on the Website with social media providers such as Instagram, Facebook, X (formerly known as Twitter) and vice versa. The use of such features enables the sharing of information with “friends” or the public, depending on the settings the user establishes with the third party that provides the social sharing feature. In addition, our Website includes Google Analytics code that allows Google to collect certain data about your use of the Website, such as your IP address and which page you are visiting on our Website. Google Analytics may set a cookie that enables Google Analytics to track your use of our and other websites. You can learn more about Google Analytics’ use of cookies by visiting the Google Privacy and Terms page at http://www.google.com/policies/. You may opt-out of Google’s use of cookies by visiting the Google advertising opt-out page at https://www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at
https://support.google.com/analytics/answer/181881?hl=en.
These third-party services may collect information about your online activities over time and across different websites or online services when you use our Website. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these features.
6. Direct Marketing
Our communications to you for marketing purposes will contain instructions on how you can opt-out from receiving future communications, and if you consent to our use of your personal information for marketing purposes, you may always withdraw your consent by clicking the “Unsubscribe” link found at the bottom in the marketing emails and newsletters or you may contact us at privacy@terrav.com.
III. Your Rights
Residents of certain US states may have the right to request:
- Whether we are processing your personal information, access to that information and to receive a copy of your personal information.
- Correction of your personal information that is inaccurate.
- Deletion of your personal information.
- Opt out of the processing of your personal information for the purposes of providing you with targeted advertising.
Other than as set forth in this Policy, we do not collect or process personal information that may be considered “sensitive” and subject to the laws in Colorado, Connecticut, Montana, Oregon, Texas, Utah or Virginia. We do not use personal information for profiling in furtherance of decisions that produce legal or similarly significant effects for a consumer.
Pursuant to the Nevada Revised Statutes Chapter 603A, we do not currently engage in the sale of any covered information, according to the statute’s defined meaning of a “sale.”
The exact scope of these rights may vary by state. To exercise any of these rights, or to appeal a decision regarding a consumer rights request please contact us at privacy@terrav.com.
We will not discriminate against you in a manner prohibited by applicable state laws because you exercise your privacy rights. We welcome you to exercise any privacy rights, applicable to you.
2. Do Not Track
We may track users’ use of services on this Website, but do not track users across third-party websites. We do not currently respond to browser Do Not Track (DNT) signals. For more information on DNT settings generally, please visit https://allaboutdnt.com.
IV. Children’s Personal Information
We recognize the utmost importance of the need to protect the personal information of children. For this reason, except as stated below, we do not target our services on this Website to anyone under the age of 16. If we do collect personal information from a child under 16 years old, we may maintain that information only as long as it is reasonably necessary as required by law, or with express parental consent as set forth below. If we discover we possess information from a child under 16 inconsistent with our data practices and applicable laws, we will seek to delete the information immediately.
From time to time, we take photos and videos of visitors at our property. If the photos and videos may include children under 16, please contact us at privacy@terrav.com to request the removal of such information from the applicable Website.
Any parent/legal guardian can review or have deleted from our Website his or her child’s images and other personal information and refuse to permit its future collection or online use.
Please email privacy@terrav.com to request a deletion from the Website of your child’s image and other personal information and/or to refuse to permit any future collection or online use.
Should an individual have any inquiries or concerns about information concerning children under the age of 16 years or about our privacy practices in general, they can direct all their inquiries to:
Terra Vista Management, Inc.
Attn: Privacy Administrator
445 Marine View Ave., Suite 110
Del Mar, CA 92014
Telephone: 800-946-9179
Email: privacy@terrav.com
V. Data Security, Integrity, and Retention. We are committed to the security, integrity, and confidentiality of our users’ information. We have appropriate physical, administrative, electronic, and technical security measures which are designed to protect our users’ personal information from unauthorized viewing, access, disclosure, use, and modification. We periodically review all security procedures to consider appropriate new measures which become available to us. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. Despite all efforts, however, no security measures are perfect or impenetrable.
We will retain users’ personal information for as long as necessary to fulfill the purposes for which we collected it in the first place, including for the purposes of fulfilling any requests, and satisfying any legal, accounting, or reporting requirements. We strive to dispose of all personal information in a secure manner when the information is no longer reasonably necessary.
VI. Changes to this Policy.
We may change this Policy to accommodate new technologies, adjust to new industry practices, or to abide by regulatory requirements. Changes are generally intended to provide greater protections of personal information, or for other purposes. When we materially change this Policy, we will provide notice to customers, if and to the extent required by applicable law. Your continued use of our products or service, including use of the Website, after the effective date of the change will constitute acceptance of the change. We may provide such notice by email, by posting the notice on our Website, or by other means consistent with applicable law.
VII. Contact Information
If you have any questions or concerns regarding this Policy or the privacy of your personal information, you can request more information or ask questions using the contact information provided below:
Terra Vista Management, Inc.
Attn: Privacy Administrator
445 Marine View Ave., Suite 110
Del Mar, CA 92014
Telephone: 800-946-9179
Email:privacy@terrav.com
To print or download this document, click here.